LaborNet Support
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help you.
Have a question, need technical help, or running into an issue? Reach out — our support team typically responds within one business day.
LaborNet · Support Request
Submit a support ticket
Fill out the form below and we’ll get back to you as soon as possible.
Frequently asked questions
Common questions
Can’t find what you’re looking for? Submit a ticket above and we’ll get back to you.
How do I reset my password?
On the login screen, tap “No Account or Forgot Password?” then select “Forgot Password.” Enter your email address and follow the link sent to your inbox. See our step-by-step guide for details.
How do I get my CID (Consortium ID)?
Your CID is issued after your background check is completed. A company sponsor must enroll you through LaborNet Crew Subscribe. Once issued, your CID is visible in the LaborNet app and can be validated at labornetapp.com/validate.
How do I enroll my crew in LaborNet?
As a company, you can enroll laborers through the Crew Subscribe page. Enter your company details, the laborer email addresses, and complete payment at $29.99 per laborer. Each laborer will receive an email with setup instructions.
How do I sign up for 300X Academy?
Companies can enroll their teams at 300X Academy sign-up for $299.99 per user. Individual laborers can access 300X Academy through the LaborNet mobile app — download it on the Get Started page.
What does the charge “Relosys, Inc.” mean on my statement?
All LaborNet charges process through Relosys, Inc., the company that operates the LaborNet platform. If you see this charge and didn’t authorize it, contact us immediately at support@labornetapp.com.
How do I add external labor to a job?
From the LaborNet app, open the job and navigate to the labor section. See our full step-by-step guide with screenshots for adding external labor to any job.
I’m an NVL agent. How do I get started?
National Van Lines agents can reserve their spot on LaborNet through the dedicated NVL Onboarding page. Once submitted, our team will reach out to get you fully set up.
How do I request deletion of my account?
To request account deletion, submit a support ticket using the form above and include your account email. You can also email us directly at support@labornetapp.com with the subject line “Account Deletion Request.”